AI-powered Voice Intelligence for Call Centers

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Next-gen speech analytics

OTO is moving beyond speech-to-text, pioneering the first multi-dimension conversational system with the ability to merge both words + intonation (Acoustic Language Processing). This provides a much richer understanding of the context, sentiment and behaviors of a conversation.

Simple and Fast

Built on a secure and scalable cloud platform, OTO is a language-independent, plug-and-play tool, providing meaningful insights and fast ROI.

Products

We plug into real-time conversational data and provide voice intelligence to:

Voice Coaching

Our application guides agents with in-call coaching to elevate their performance.

Voice Experience

Score customer satisfaction on 100% of your voice interactions and monitor agent performance.

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Our Customers