OTO is moving beyond speech-to-text, pioneering the first multi-dimension conversational system with the ability to merge both words + intonation (Acoustic Language Processing). This provides a much richer understanding of the context, sentiment and behaviors of a conversation.
Built on a secure and scalable cloud platform, OTO is a language-independent, plug-and-play tool, providing meaningful insights and fast ROI.
We plug into real-time conversational data and provide voice intelligence to:
Our application guides agents with in-call coaching to elevate their performance.
Score customer satisfaction on 100% of your voice interactions and monitor agent performance.
