After Apple acquired the SRI International spin-off Siri, a group of SRI scientists decided to continue pushing the frontiers of speech understanding by combining their deep expertise in behavioral science and artificial intelligence. Fascinated by the technology and the potential of voice analytics, Teo Borschberg and Nicolas Perony founded OTO as an SRI International spin-off.
Our first steps in the world of audio focused primarily on call centers. The sheer volume of call data (with labels!) was the perfect validation of our core technology and the value of our voice intelligence vision.
Having refined our models in the call center industry - working with very diverse data sets in terms of quality, language and content- we were able to make our DeepToneTM engine accessible across verticals and use cases.
We can now leverage our unique acoustic insights to detect and solve problematic behavior in voice chat communities - creating safe and inclusive interactions.